Business Analyst: What is requirements elicitation?

Requirements elicitation — process of discovering requirements from stakeholders.

Techniques:

• Interviews with stakeholders.
• Workshops and brainstorming.
• Observation and job shadowing.
• Surveys and questionnaires.
• Document analysis.
• Prototyping.

Challenges:

• Stakeholders may not know what they want.
• Conflicting requirements from different stakeholders.
• Requirements change over time.
• Communication gaps.

Best practices:

• Use multiple techniques.
• Document everything.
• Validate with stakeholders.
• Iterate and refine.