What is a business process vs value chain?

Question

Accepted Answer

**Business process** — activities to achieve goal. **Value chain** — activities that add value.

**Business Process:**
- Specific workflow.
- Start to end.
- Measurable output.

**Value Chain:**
- All value-adding activities.
- End-to-end.
- Competitive advantage.

**Porter's Value Chain:**
```
Primary Activities:
- Inbound Logistics
- Operations
- Outbound Logistics
- Marketing & Sales
- Service

Support Activities:
- Firm Infrastructure
- Human Resource Management
- Technology Development
- Procurement
```

**Key differences:**
- **Process** — specific activities.
- **Value chain** — overall value creation.

Business Analyst: What is a business process vs value chain?