Business Analyst: What is a business analysis change management?

Change management — managing transitions.

Models:

• Kotter — 8-step model.
• ADKAR — Awareness, Desire, Knowledge, Ability, Reinforcement.
• Lewin — Unfreeze, Change, Refreeze.

Kotter's 8 Steps:

1. Create urgency.
2. Form coalition.
3. Create vision.
4. Communicate.
5. Remove obstacles.
6. Create wins.
7. Build on change.
8. Anchor in culture.

BA role:

• Assess impact.
• Identify stakeholders.
• Support transition.