Vendor management — selecting and managing suppliers.
Process:
RFP components:
Example:
CRM Vendor Evaluation:
Criteria: Weight
- Features: 30%
- Price: 25%
- Support: 20%
- Integration: 15%
- References: 10%
Scores:
Vendor A: 85/100
Vendor B: 78/100
Vendor C: 72/100
BA role: