Business Analyst: What is a communication plan?

Communication plan — defines how information is shared with stakeholders.

Key elements:

• Stakeholders to communicate with.
• Information to share.
• Frequency and timing.
• Methods and channels.
• Responsible person.

Example:

Communication methods:

• Email, meetings, reports.
• Dashboards, wikis.
• Formal vs informal.

Benefits:

• Clear expectations.
• Consistent messaging.
• Reduced misunderstandings.