Business Analyst: What is a process improvement methodology?

Process improvement — systematic approach to enhance processes.

Methodologies:

• Six Sigma — reduce defects.
• Lean — eliminate waste.
• Kaizen — continuous improvement.
• BPR — radical redesign.

DMAIC (Six Sigma):

1. Define — problem and goals.
2. Measure — current performance.
3. Analyze — root causes.
4. Improve — implement solutions.
5. Control — sustain improvements.

Lean wastes (TIMWOOD):

• Transport, Inventory, Motion.
• Waiting, Over-processing, Over-production.
• Defects.

BA role:

• Analyze current processes.
• Identify improvement opportunities.
• Document future state.
• Support implementation.