What is a business process model?

Question

Accepted Answer

**Business process model** — representation of business processes.

**Purpose:**
- Document current processes.
- Design future processes.
- Communicate with stakeholders.
- Support improvement.

**Types:**
- **As-Is** — current state.
- **To-Be** — future state.
- **Should-Be** — ideal state.

**Notations:**
- BPMN (Business Process Model and Notation).
- Flowcharts.
- Swimlane diagrams.

**Example:**
```
Process: Employee Onboarding
Steps:
1. HR receives new hire info
2. IT creates account
3. Manager assigns training
4. Employee completes onboarding
5. HR confirms completion
```

**BA role:** Create and analyze process models.

Business Analyst: What is a business process model?