Value stream map — visualizes flow of materials and information.
Purpose:
Elements:
Example:
Customer → Order → Processing → Shipping → Delivery
↓ ↓ ↓ ↓ ↓
1 day 2 days 3 days 1 day 1 day
(Wait) (Wait) (Work) (Wait) (Done)
Total lead time: 8 days
Value-add time: 1 day
Efficiency: 12.5%
Benefits: